Job Description

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team at Aspen Dental as a Manager, Learning & Development, Lines of Business + Continuing Education.

Job Summary:

The Manager is an important part of the Learning and Development team and has accountability for execution of development strategies and programs for clinical lines of business. This role will partner closely with the Director, Lines of Business & Continuing Education, and key business partners to implement learning solutions and programs that support the successful implementation and continuous improvement of patient service lines.

The Manager, Lines of Business & Continuing Education, is an individual who can effectively collaborate with leaders, the Clinical Support team, owners and the broader L&D, Talent Management and HR teams. This individual contributor is a performance consultant who can lead the design, implementation, and evaluation of clinical continuing education (CE) programs across our dental service organization. This role is essential in supporting the clinical development of our dental teams, enhancing quality of care, ensuring compliance with licensure requirements, and fostering a culture of lifelong learning.

The Manager, Lines of Business & Continuing Education, will possess excellent cross-functional collaboration and communication skills and must have the ability to work effectively at all levels of the organization.

Essential Responsibilities:

• Ensure all CE activities meet accreditation standards and track CE credits for compliance.
• Continuously evaluate and improve CE programs through feedback, assessments, and outcomes tracking.
• Review the design, development, implementation, and evaluation of lines of business curricula and programs as they relate to applying continuing education recognition.
• Keep and maintain accurate and detailed learning records aligned with accreditation rules and regulations from the ADA and AGD.
• Manage appropriate external vendors and relationships with the ADA and AGD.
• Partner with leaders, the Clinical Support team, owners and the broader L&D, Talent Management and HR teams to understand specific developments needs for doctors, front-line support roles and others as needed.
• Understand the specific needs of multiple roles as learners so you can advocate for their particular needs and preferences within the continuing education experience.
• Evaluate existing programs/content for impact and alignment with organizational needs.
• Use data to measure continuing education program success: learn, iterate, and improve; analyze trends and develop proactive actions to improve learning experiences continuously.
• Continuously research and stay abreast of industry trends to integrate innovative methodologies and best practices.
• Demonstrate a commitment to professional and personal growth by initiating dialogue with team members, attending learning events, engaging in self-directed learning, and focusing on professional development goals
• Plan, organize, and execute tasks and activities with urgency.
• Other duties as assigned

Requirements/Qualifications:

• Education level: Bachelor’s degree or equivalent work experience
• 3-5 years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce, preferably in a dental or healthcare setting
• Well versed in digital learning, just-in-time, and blended learning strategies
• Experience with program management and learning management systems (LMS)
• Excellent communication and influencing skills at all levels in the organization
• Flexibility and agility to be proactive in a fast-paced, ever-changing environment
• Experience in developing, implementing, and monitoring programs/processes
• Strong organizational and project management skills
• Understanding of adult learning theory and principles
• Highly proficient in ClickUp, Microsoft Office Suite (i.e., multiple Outlook accounts, Word, Excel, PowerPoint, SharePoint, etc.) and Zoom
• Ability to travel as needed

Starting salary at $93,000 with a 10% bonus

A generous benefits package that includes paid time off, health, dental, vision, and401(k) savings plan with match.

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