Showroom Receptionist Job at AJ Madision, Brooklyn, NY

ZGJuTzdDRTJzck9JRkd2ZDlCN0phU24wY2c9PQ==
  • AJ Madision
  • Brooklyn, NY

Job Description

AJ Madison is currently seeking a Showroom Receptonist join our team. We are looking for someone with an upbeat attitude, who can roll-up their sleeves to help complete projects throughout the showroom and is incredibly organized. We want someone who is proactive, thorough, well-spoken, outgoing, and professional. Must be available to work on Sundays.

Essential Duty and responsibilities:

  • Greet each person who visits the showroom, and pairing customers with available appliance advisors and designers;
  • Partner with internal staff to make sure every client has a noticeably better experience;
  • Answering and directing telephone calls;
  • Taking and relaying messages;
  • Tracking daily customer traffic
  • Assisting Sales team with non-converted quotes by contacting the client to gauge interest and address any follow-up questions.
  • assisting in converting said quotes or reaching out to salespeople for continued follow-up.
  • Contacting clients 2 weeks prior to the ship date of the order to validate everything is ready
  • form of payment
  • Adjusting payment as needed and/or bringing any issues to the salesperson owning the order.
  • Items
  • delivery date
  • Following up with clients post-delivery
  • thank you cards/messages
  • ensure the delivery/installation went well
  • answer any questions and potentially connecting the client with either their salesperson or Customer Service.
  • Assisting in growing future business.
  • Answering customer service and general inquiries,
  • Receive all incoming packages, mail, and additional deliveries;
  • Support office management duties and showroom operations
  • Manage office supply and inventory, furniture, and food/drink orders.
  • Partner with showroom & corporate marketing teams to execute and recap local market events
  • Assist with experiential projects and gifting as needed
  • Follow local events SOP and checklists to track plans, run of show, and event prep
  • Handle all local logistics (big and small) for events - including but not limited to service
  • providers (catering, photography, rentals, floral, entertainment, a/v equipment, etc.)
  • contracts, submit invoicing, payments, schedules, communication, follow up, invites,
  • attendee lists, mailings, and more
  • Research new service providers for event projects as needed
  • Provide all necessary receipts, invoices, documentation to corporate marketing
  • Work with local event production resources and vendors as required
  • Travel within local markets to execute community/trade events and drive community
  • engagement/awareness

Skills and Qualifications:

  • A minimum of 4 years’ experience in a customer service-related field
  • Strong customer experience background & skills;
  • Professional appearance;
  • Outstanding attention to detail, organized, collaborative, and creative individual;
  • Excellent writing and communication skills;
  • Proficiency in software applications including Microsoft Word, Excel, and Outlook;
  • Bonus if experience working with attendee invite management systems such as Event Farm, EventBrite, Splash, etc.
  • Ability to multi-task while maintaining strong attention to detail;
  • Ability to take initiative, be proactive, and work independently;
  • Willingness to efficiently handle administrative tasks while simultaneously balancing customer interaction;
  • At least a high school diploma or equivalent;
  • Must be available to work Sundays.

Job Tags

Work at office, Local area,

Similar Jobs

Watco

Conductor - Wallula, WA Job at Watco

 ...Competitive compensation and benefits Paid on-the-job training with peer trainers Operations training at the Safe Performance...  ...23/hour, depending on experience. Description The Conductor position will control and coordinate the train movements while... 

Small Potato Trucking

HAZMAT ENDORSED DRIVERS WITH VALID CDL-A Job at Small Potato Trucking

 ...We are hiring drivers who reside in the city of Gastonia, NC or within 50 miles in its vicinity. Candidates will be driving to and from...  ...per week QUALIFICATIONS ~6 months of experience ~ Hazmat endorsement ~ Must be comfortable running days and eveninings... 

Mosaic Insurance

Policy Issuance Analyst Job at Mosaic Insurance

Policy Issuance Analyst Company Summary Mosaic is a global specialty insurance agency with exceptional expertise, a focus on complex products, and a distinctive operating model. Our innovative structure allows deployment of different forms of capital in full alignment...

Happiest Minds Technologies

Salesforce Developer/Admin Job at Happiest Minds Technologies

 ...We are looking for a skilled Salesforce Developer cum Administrator who can manage both platform development and administration responsibilities , while being the first line of defense for P1/production issues . The ideal candidate will be hands-on with Salesforce... 

Royal Oak Health Group

Cardiologist Job at Royal Oak Health Group

 ...Call Schedule: 1:5 About the Opportunity: Join a thriving private practice led by two highly regarded interventional cardiologists. This newly established group has already built a strong patient base and is looking for a board-certified/board-eligible Non-...