Job Description

General Manager of Moving & Relocation Services – Baltimore

A leading provider in the moving and relocation services industry is seeking a dynamic General Manager of Moving & Relocation Services to oversee operations in Baltimore. This pivotal role is ideal for an experienced leader passionate about team performance, client satisfaction, and operational excellence in the moving sector.

What You’ll Be Doing

Lead and manage daily operations of moving and relocation services
Drive revenue growth and maintain profitability across all service lines
Oversee staffing, training, and development of moving crews and office staff
Monitor fleet usage, maintenance schedules, and DOT compliance
Ensure customer satisfaction through quality control and process improvement
Manage commercial and residential relocation projects from start to finish
Prepare and analyze financial reports, budgets, and forecasts
Establish KPIs and performance benchmarks across departments
Coordinate with sales to ensure operational readiness for new accounts
Maintain safety standards and ensure adherence to regulatory policies
Build strategic relationships with clients, vendors, and partners
Drive company culture focused on accountability, service, and performance

What We’re Looking For

5+ years’ experience in a leadership role within the moving or relocation industry
Proven ability to manage large teams and multi-faceted operations
Strong knowledge of O&I (office & industrial) and HHG (household goods) relocations
Familiarity with fleet logistics, DOT compliance, and driver management
Exceptional communication, budgeting, and problem-solving skills
Background in managing P&L responsibilities and driving growth

Interested? Reach out to Alchemy Global Talent Solutions today.

Job Tags

Work at office,

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General Manager of Moving & Relocation Services Job at Alchemy Global Talent Solutions, Baltimore, MD

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