Job Description

Location: Hybrid work (Phoenix or San Diego) preferred, remote option available

Hours: Full time

About PuroAir: PuroAir is on a mission to clean the world’s air. We believe that filtered air is a human right. Our products are providing breathable air in 500,000 homes, classrooms and offices, and we’re just getting started. We're one of the fastest growing home brands led by experienced entrepreneurs looking for an experienced Amazon Channel Manager.

About the Role:

As an Amazon Channel Manager, you will play a crucial role in optimizing our Amazon Seller Central account, ensuring compliance with Amazon's policies, improving performance, troubleshooting issues, and driving sales and profitability.

Why work with us?

• We’re one of the top 10 fastest growing home brands in the country and the energy is contagious!
• We’re actually changing the world - 500,000 families are breathing cleaner air with our products, and we’re funding research projects at top universities around the country to improve indoor air quality!
• We’re always testing and experimenting - stay on the cutting edge of marketing and consumer products!
• We’re flexible - work remotely and comfortably!
• Benefits include Medical, Dental, Vision, Voluntary Life, HSA, etc

Key Responsibilities: 

• Own Amazon Seller Central and Walmart Marketplace - managing performance, troubleshooting issues, optimizing and driving growth
• Proactively identify and resolve issues related to listing updates, product compliance, and account restrictions
• Listing optimization and auditing to improve listing visibility, conversion rate, and gross margin
• Hire/manage contractors and agencies to improve creatives, ads, copy, etc
• Guide strategy and manage performance and expectations for paid media and affiliates
• Coordinate promotions with internal team
• Manage international marketplaces and help to launch into new international markets 
• Regularly analyze performance data to understand the effectiveness of strategies, identify areas for improvement, and make data-driven decisions
• Efficiently handle cases involving damaged, misplaced, lost, and returned inventory
• Market Research: Stay updated with Amazon's ever-evolving platform, policies, and best practices, as well as industry trends, to identify new opportunities for growth and competitive advantage
• Evaluate new Amazon program offerings and provide recommendations on which programs we should potentially enroll in to improve our sales and profitability
• Product Listings Optimization: Continuously optimize product listings with SEO-friendly titles, descriptions, and high-quality images to improve organic rankings and conversion rates
• Liaise with Amazon to ensure all paid efforts are running smoothly, with an emphasis on ROI
• Liaise with internal Customer Service team to address and improve customer satisfaction via seller accounts
• Liaise with internal operations team to ensure optimal performance of back-end marketplace operations to maintain positive account health
• Increase review rates 
• Manage day-to-day operations including listings, pricing, promotional activities and ad performance

Qualifications:

• 3-5 years of hands-on experience managing and growing Amazon Seller Central accounts
• Can speak “Amazon” to the internal team, Amazon reps, contractors and other stakeholders
• Natural problem solver with a “figure it out” approach to work
• Experience managing Amazon and Walmart marketplace accounts
• Experience managing Amazon accounts in an agency setting, preferred but not required
• Experience working with Amazon account managers
• Experience navigating Account Health issues 
• Thrives in a fast paced culture
• Deep understanding of online marketplace retail operations, best practices and guidelines
• Understanding of Amazon internal processes and systems
• Proven track record of proactively identifying and quickly resolving issues related to account health, compliance, and listing updates
• Demonstrated ability to efficiently handle cases involving damaged, misplaced, lost, and returned inventory
• Experience on Target Plus is a bonus
• Experience working with and managing agencies

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