Job Description

Company Description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities, and special events.
Sell rooms utilizing excellent customer service skills and yield management.
Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner.
Complete all registration forms and computer input.
Retrieve and distribute room keys.
Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures.
Communicate with Executive Hosts regarding hotel stays.
Utilize computer to run necessary reports.
Balance all transactions at the end of shift (audit out).
Operate manual procedures in the event of computer failure.
Other duties as assigned by management.
Qualifications
High school diploma or equivalent, and minimum 6 months front desk experience.
Ability to utilize basic office machines and telephone. Minimum typing speed 45 WPM. 10-key experience a plus.
Ability to communicate with guests and staff in English.
Knowledge of hotel key system.
Must be able to work flexible shifts.
Able to stand for long periods of time.
Detail oriented and able to multitask.
Ability to add, subtract, and audit accounts.
Money handling experience and ability to operate electronic draft system.
Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems.
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job Tags

Work at office, Local area, Flexible hours, Shift work,

Similar Jobs

Christus Health

Manager Information Services - Service Now Job at Christus Health

DescriptionSummary: The Manager Information Services will manage the implementation, support, lifecycle management and strategy for content within the designated programs. The Manager will assist with the following: Train, mentor, and coach IS associates, as well...

Jacobs

Sanitation Worker Job at Jacobs

...municipal clients to operate safely and efficiently, empoweringcommunities to focus on what matters most to them - people.As a Sanitation Worker, you'll join a collaborative team ensuring that our clients can deliver their services - uninterrupted. Based in The Villages,...

Billion Automotive

Construction Intern - Field & Office (Sioux Falls, SD) Job at Billion Automotive

...OPPORTUNITIES - you come in on the ground floor, work for us and grow with us. GPC is... ...managers. We are looking for students or new graduates who want to grow in this... ...technical training and some time working from home serving as assistant to superintendent as...

North East Medical Services

Utilization Management Nurse Job at North East Medical Services

...The Utilization Management (UM) Nurse is a licensed nursing professional responsible for reviewing UM cases and discharge planning... ...repatriation efforts. Provides guidance to UM Coordinators on complex outpatient TARs that require clinical judgment and application of medical...

Congleton Windows & Doors

Windows Specialist Job at Congleton Windows & Doors

Company Description Windows & Doors are one of the most important decisions clients will make for their project. When trying to understand Energy Star ratings, material options, and design, we suggest you allow on of our experienced specialists guide you through the...

Hotel Clerk-2 Job at IP Casino Resort Spa, Madison, MS

Y0xYTDZpUXlzYk9KSFdMZCtoakRiaW41Y1E9PQ==