Job Description

About the Company:

Stagen Leadership Academy, based in Dallas, Texas, is a values-driven organization dedicated to training leaders who are committed to long-term personal development and utilizing their organizational platforms for positive impact. Through dedication, relationship building, courage, practice, and connection, Stagen embraces the power of what is possible through time and enables its leaders to do the same. Founded on the notion that each person has the potential for greatness born of self-knowledge, Stagen’s programs are designed to expand a leader’s capacity for wisdom, compassion, and courage.

Position Summary:  

Stagen Leadership Academy is looking for a part time Event Specialist to join their fun, energetic, and fast-growing team. The part-time Event Specialist will be responsible for providing operational, customer service, and hospitality support for our Clients and Internal Team. Stagen serves members representing hundreds of companies, dozens of industries, and thousands of employees, that require commitment and accountability. This role reports directly to the Business Operations Manager.

Job Responsibilities:

Event Support:

• Assist the Coordinator with event needs, including catering and additional staff during events (e.g., dinners, workshops, commencements, client meetings, etc.) to maintain the integrity of the Academy and ensure timelines are followed.
• Open or Close the Conference Center during events (Including coffee service, dishes, discarding leftovers, etc.)
• Maintain a client-ready environment in the Academy
• Maintain catering kitchen organization and cleanliness
• Maintain positive relationships with key stakeholders
• Assist with meeting & event requests and setup.

Hospitality Services:

• Welcome Stagen clients and visitors, and set the tone for their experience of the Leadership Academy
• Direct visitors to the Conference Center, meeting rooms or team member offices
• Attentively assist visitors (needs - coffee, Wi-Fi connection information, etc.)
• Provide high-quality service based on requirements and standards

Conference Center Operations:

• Inspect the meeting room before events to ensure proper set-up
• Take stock of perishable and non-perishable inventory
• Merchandise and restock the refrigerator and snack closet
• Maintain a professional appearance (Including a business casual dress code)

Required Qualifications:

• High level of attention to detail and follow-through
• Proficiency in MS Office Suite
• Ability to balance the delivery of results, problem-solving, and client management
• Exceptional communication (verbal, written, and presentation) skills
• Prior Customer Service experience (1 Year)
• Ability to work under pressure
• Strong organizational skills
• High School Diploma or GED

Preferred Qualifications:

• Calligraphy Skills
• Bilingual (Spanish)

Disclaimer: Stagen Leadership Academy is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

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