Job Description

Position: Program Manager – Job Order Contracting (JOC)

Location: Phoenix

Reports To: Project Director

Overview

A well-established commercial general contractor is seeking an experienced Program Manager – JOC to lead and oversee multiple project teams delivering public-sector commercial construction projects under the Job Order Contracting (JOC) delivery method.

This is a senior leadership role responsible for overall program performance, client satisfaction, financial results, and team development. The Program Manager serves as the primary liaison with public agencies and ensures projects are delivered on time, on budget, and in full compliance with contract requirements.

Key Responsibilities

• Lead and manage multiple JOC project teams, including Senior Project Managers and Project Managers, with oversight of APMs, Project Engineers, and Coordinators as needed
• Oversee full program lifecycle from project initiation through closeout across multiple concurrent work orders
• Review and approve scopes, schedules, budgets, estimates, change orders, and invoices to ensure contract compliance
• Monitor project performance, proactively addressing risks, schedule impacts, and budget variances
• Act as primary client contact for assigned public agencies, ensuring strong communication and issue resolution
• Build and maintain long-term relationships with public-sector clients to support renewals and repeat business
• Support JOC program pursuits and contract renewals in partnership with operations and business development teams
• Implement processes, tools, and best practices to improve program efficiency and consistency
• Track overall program financial performance and identify cost-saving and margin-improvement opportunities
• Lead, mentor, and develop project management staff through coaching, performance reviews, and goal setting
• Promote a culture of safety, accountability, collaboration, and continuous improvement
• Ensure strict adherence to contract terms, public agency requirements, and internal quality standards
• Provide guidance on value engineering, scope development, and delivery strategies within the public sector

Qualifications & Experience

• Bachelor’s degree in Construction Management, Engineering, Architecture, or related field
• 10+ years of construction management experience, with 5+ years in a JOC-focused environment
• Demonstrated success managing multiple active projects and teams simultaneously
• Strong working knowledge of JOC delivery methods, pricing structures, and contract administration
• Experience working with public agencies and regulated procurement environments
• Proficient in construction technology platforms (Procore, Bluebeam, scheduling tools, MS Office, Teams, SharePoint, etc.)
• Strong financial acumen related to estimating, cost controls, and program-level budgeting
• Excellent leadership, communication, and stakeholder management skills
• Ability to pass background checks required by public agencies
• Willingness to travel to project sites as needed

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