Position : VMware Administrator in Support & Operations
Location : Remote
Primary - VMware, vCF , NSX
Secondary - GCP exposure
Job Summary
The Sr Administrator in Support & Operations plays a pivotal role in delivering advanced technical support and operational excellence. This position focuses on troubleshooting complex issues and conducting root cause analyses to enhance customer satisfaction and uphold the organization's commitment to quality and security standards.
(1.) Key Responsibilities
1. Provide Advanced Technical Support For Vmware Nsx And vCF By Resolving Complex Incidents, Performing Root Cause Analysis, And Implementing Effective Solutions To Technical And Security Issues.
2. Collaborate With Cross-Functional Teams To Ensure Seamless Operations And Enhance The Security Posture Of The Organization, Addressing Complex Tickets Within Agreed Slas.
3. Participate In Knowledge Management Initiatives By Updating And Maintaining The Knowledge Base, Ensuring Comprehensive Documentation Of Solutions And Processes.
4. Conduct Training Sessions For New Team Members And Coach Analysts To Improve Their Technical Skills And Operational Efficiency.
5. Strive For Superior Customer Experience And Satisfaction By Achieving First Call Resolution, Minimizing Rejected Resolutions, And Proactively Identifying And Mitigating Security Threats.
6. Knowledge on any Cloud Platform(GCP, Azure, AWS) and Infrastructure support and Maintenance on Cloud.
Skill Requirements
1. Advanced Proficiency In Vmware Nsx And vCF Technologies.
2. Strong Troubleshooting Skills And The Ability To Analyze And Resolve Complex Technical Issues.
3. Experience In Incident Management And Root Cause Analysis.
4. Knowledge Of Security Best Practices And Operational Standards.
5. Strong Communication And Collaboration Skills.
Certification
1. Optional But Valuable Certifications: Vmware Certified Professional (Vcp), Vmware Nsx-T Data Center, Itil Foundation Certification...Salary: $190,000 $230,000 Base + Comprehensive Benefits We are partnering with a nationally recognized, award-winning General Contractor seeking an accomplished Senior Project Manager to lead major projects throughout the San Francisco Bay Area. This role is...
...Lead with Purpose. Grow with Impact. Director of Marketing Home Health | Greenville, Seneca, Union & Rock Hill, SC Employment Type: Full-Time At MSA Home Health , a division of Medical Services of America , we believe that strong relationships and strategic...
...Meeting coordination/scheduling Expense reporting Event Coordination Daily mailbox check and mail distribution Daily food replenishment & cleanup Food purchasing (coffee, perishables, snacks, drinks) Office cleanliness Office services (equipment...
...Certified Registered Nurse Anesthetist (CRNA) Full-Time Location: Billings, Montana Employer: Worldwide Medical Staffing Status: Full-Time | 13-week minimum contract | Native-Veteran-Owned Company Join a Team That Makes a Difference Worldwide Medical...
...UI/UX Designer AI & Digital Experience Location: Rockville,MD (Hybrid) About the Role We are looking for a UI/UX Designer who thrives at the intersection of design, technology, and storytelling. You will help shape the next generation of AI-enabled...