Travel Office Associate Job at Forrest Solutions, Charlotte, NC

ZDd2STd5UTJ0N0tJSEdiVCt4ekNheVg0ZFE9PQ==
  • Forrest Solutions
  • Charlotte, NC

Job Description

Primary Location: Cornelius, NC

Secondary Location: Charlotte, NC (as needed)

Overview

We are seeking a Mobile Office Associate to support our operations primarily at a call center in Cornelius, NC, with additional on-site support at client locations in Charlotte, NC, including law firms and financial institutions. This role is ideal for someone who enjoys variety in their workday, has a friendly and professional demeanor, and is comfortable traveling between locations when needed.

The majority of time will be spent handling inbound calls for a small warranty center. When call volume allows or coverage is needed, the Mobile Office Associate will assist with administrative and print-related support at client offices.

  • Schedule: Monday through Friday
  • Shift Hours May Vary Between:
  • 7:30 AM – 4:30 PM
  • 8:30 AM – 5:30 PM
  • 10:00 AM – 7:00 PM
  • Pay Rate: $20.75 per hour
  • Benefits: Full benefits eligibility after 60 days of employment

Key Responsibilities

Call Center Support (Primary Function):

  • Handle inbound customer calls for a warranty service center in a professional, courteous, and efficient manner.
  • Provide accurate information, answer questions, and route inquiries appropriately.
  • Document calls and customer information clearly and accurately in internal systems.
  • Maintain a positive customer experience while managing call volume and service expectations.

On-Site Office & Print Support (Secondary Function):

  • Provide administrative and operational support at law firms and financial institutions in the Charlotte area as needed.
  • Assist with printing, scanning, copying, and document production tasks.
  • Support general office services such as mail handling, file organization, and front-office assistance.
  • Follow client-specific procedures, confidentiality standards, and service-level expectations.

Mobile & Operational Support:

  • Travel between Cornelius and Charlotte locations as needed; flexibility and reliability are key.
  • Adapt quickly to different office environments, systems, and workflows.
  • Represent the company professionally at all client sites.

Qualifications & Experience

  • Previous call center experience, particularly handling inbound calls, strongly preferred.
  • Experience with printing, reprographics, or office services is a plus.
  • Strong communication and interpersonal skills with a friendly, service-oriented approach.
  • Comfortable driving between locations; reliable transportation required.
  • Ability to multitask, stay organized, and remain calm in a fast-paced environment.
  • High attention to detail and commitment to confidentiality and professionalism.
  • Basic computer proficiency; ability to learn new systems quickly.

Ideal Candidate Traits

  • Personable, professional, and customer-focused.
  • Flexible and adaptable; enjoys variety in daily responsibilities.
  • Dependable, punctual, and self-motivated.
  • Comfortable interacting with a wide range of clients and customers.
  • Team player who can also work independently.

Why Join Us

  • Consistent weekday schedule with varied shift options.
  • Competitive hourly pay and full benefits after 60 days .
  • Exposure to multiple professional environments including call centers, law firms, and financial institutions.
  • A role that values professionalism, adaptability, and personality.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Tags

Hourly pay, Work at office, Monday to Friday, Flexible hours, Shift work, Weekday work,

Similar Jobs

Wrap-It Storage®

Ecommerce Specialist / Wizard Job at Wrap-It Storage®

 ...Ecommerce Specialist / Wizard St. Paul, MN (On-site) About Wrap-It Storage Were Wrap-It Storage a fast-growing , family...  ...driving results, we want you on the team. What Youll Do Optimize for Growth: Constantly tweak titles, bullets, images, and A+... 

St. Jude Children's Research Hospital

Research Intern (for Students): Quantum Computing for Chemistry and Drug Discovery Job at St. Jude Children's Research Hospital

 ...Join an excellent team of researchers dedicated to coming closer to the mission of St. Jude Children's Research Hospital, that no child...  ...Memphis, TN. We highly value in-person collaboration, but hybrid or remote arrangements can be considered for exceptional candidates.... 

Rehab Without Walls® Neuro Rehabilitation

Occupational Therapist Job at Rehab Without Walls® Neuro Rehabilitation

 ...activities, and the workplace You thrive in an autonomous setting, and value being a part of a collaborative team of dynamic therapists What you will receive: Flexible Schedule Created by You Paid per hour (not just per visit) Driving, Travel, Mileage Reimbursement... 

Amazon.com Services LLC

Programmatic Photo Producer, Amazon MGM Studios Job at Amazon.com Services LLC

 ...DESCRIPTION Amazon MGM Studios is seeking a talented and motivated Programmatic Photo Producer to join our Photo Library Team. As a Programmatic Photo Producer, you will support photo workflows for original and acquired productions, assist creative teams, and help... 

University of Central Missouri

Assistant Instructor - School of Nursing Job at University of Central Missouri

 ...scholarship, and professional development activities. During contractual employment, faculty members are expected to be available to assist, engage, and respond to students, colleagues, departmental, college, and institutional needs. Examples of Duties Teaching -...