Job Description

1. Managing Customer Orders - Responsible for obtaining and analyzing customer orders (Pilots, Prototypes, Production) then communicate to internal and external customers.
2. Analyze orders using shipping line-up to ensure accuracy:
• Make adjustments as needed
• Manual Order Entry as required.
• Review Accums – CSDS and communicate any issues
• Communicate uncertainties of Shipping Line UP to appropriate personnel (i.e. past dues, increased orders, prototypes, pilots, breakpoints, etc.)
• Communicate to customers as needed

3 . Customer Specific Responsibilities

• Communicate with Customers as needed
• Track all phone calls – Internally and externally
• Review 861 RDR report and communicate and dispute if necessary
• Customers specifics / Portals
• Chrysler Check Smart System 5 times per day, 7 days per week
• Creative Foam, Faurecia & GMCCA

4 . Systems and Maintenance Responsibilities:

• Maintain customer files. (electronic and hard copies)
• Maintain Book of Knowledge – Customer information
• Manage Suppliers - AMG Orders to MAI Manufacturing
• Manage Suppliers – Trane Orders and Cummins Orders to MAI Manufacturing
• Follow up on issues that effect your department: New EDI
• Clean up AIM Blanket orders
• Deactivate Customer PO
• Maintenance of obsolete PO’s
• Training requirements –AIM, Customer Specifics and etc.
• Continual improvement

Minimum Requirements for Supply Chain Analyst:

• 2 Year Business Degree with 1+ years of administrative experience or similar
• Diploma/GED with 3+ years of administrative experience.
• Experience in the automotive industry and with customers like Ford, Stellantis, GM, Honda, Toyota and others
• Have an intermediate knowledge of Microsoft Office (Word & Excel).
• Have a high sense of urgency and is detail oriented.
• Must exhibit a high degree of accuracy in both written and verbal skills and is able to understand and follow written instructions.
• Effective communication skills, conflict resolution and problem solving skills.
• Ability to understand systems.
• Proven ability to manage and succeed with projects.

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