Role Title: Senior Director of IT Operations
Work Location: Addison, IL (hybrid 3 days per week)
Employment Type: Full-Time, Direct Hire
About the Role:
We are looking for a strategic and visionary Senior Director of IT Operations to lead our client’s Infrastructure and Cloud strategy across North America. This role is responsible for ensuring the performance, scalability, security, and cost-efficiency of our IT infrastructure while driving innovation through automation, modern cloud operations, and a product-centric mindset.
You will oversee a broad portfolio including data centers, public cloud platforms (Azure, AWS, GCP), enterprise networks, backup and disaster recovery, Microsoft 365, Entra ID, and ITSM tools. A key focus will be transforming our client’s operating model from reactive support to proactive, self-service enablement and intelligent automation.
Key Responsibilities:
Leadership & Strategy
Cloud & Infrastructure Operations
Modern Workplace & Support
Automation & Service Enablement
Network & Platform Services
Vendor & Financial Management
Governance & Reporting
Qualifications:
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