Job Description

About the Company:

This is a fast-paced retail and e-commerce company specializing in apparel and lifestyle products. The team is collaborative and detail-oriented, supporting both brick-and-mortar stores and online sales channels.

Role Overview:

The Data Entry / Report Specialist will support retail operations, customer service, and reporting. This is a temporary-to-permanent position filling in for an employee on leave.

Key Responsibilities:

Retail Store Support:

• Process seasonal and replenishment orders, including pick tickets, UPC labels, and invoices.
• Communicate replenishment status and shipping updates to retail stores.
• Maintain POS systems, including uploading stock and making inventory adjustments.
• Process store RMAs and adjust stock accordingly.

Customer Support:

• Process bounced back orders (Return to Customer).
• Manage FedEx claims and Shopify chargebacks.
• Support online returns via ReturnGO as needed.

ERP – Style Master:

• Create new product styles and update existing ones.
• Upload product images and generate UPCs.
• Export styles to JOOR when applicable and manage product URLs.
• Send UPC/QR code labels to vendors.

NuOrder:

• Create and maintain linesheets.
• Upload style images and make updates as needed.

Additional Support:

• Assist with WSL-related tasks and gift order processing/invoicing.
• Print UPC/QR codes as requested by DC.

Reporting:

• Generate weekly Work-in-Progress (WIP) Flow report.
• Produce weekly Exchange Tracking report and UPC reports.
• Generate additional reports as requested by the Operations team.

Temp-to-Perm Data Entry / Report Specialist

Location: Vernon, CA (3 days onsite)

Pay: $30hr

Start Date: ASAP – urgent

Schedule: Part-time, 3 days per week

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