As a Rental Coordinator, you will be joining one of the most fun and rewarding departments within Malin. You'll provide administrative support and be an instrumental player in facilitating rental and equipment sales, invoicing, correspondence, supply procurement, research and reports.
ESSENTIAL FUNCTIONS
* Take calls and fills rental orders from internal and external customers including MALIN branch salesmen.
* Coordinate all necessary rental activities for internal and external customers.
* Coordinate with Service and Transportation as required to repair/maintain equipment in field and effect pick-up and delivery to meet customer requirements.
* Coordinate all make-ready activity with Service Center management.
* Type quotes and rental confirmations for customers.
* Locate suitable sublet equipment to meet rental requirements.
* Provide back-up invoicing capabilities for the Rental department.
* Work on special projects as directed by the Rental Manager.
* Perform follow up customer satisfaction telephone inquiries.
* Prepare weekly Rental Log report and submit to Rental Manager.
QUALIFICATIONS & REQUIREMENTS
Education and Experience
* Two or more years of experience in an administrative role, preferably in equipment rental
* Intermediate to advanced Microsoft Office skills -- Outlook, Word, Excel
* High school degree or equivalent required; some college or Associate's degree preferred
General
* Self-starter with the ability to work independently in a dynamic, fast-paced environment
* Uses logic and reasoning to identify alternative solutions
* Strong attention to detail
* Excellent time-management and phone skills
* Ability to prioritize and manage various tasks
* Strong written and verbal communication skills
* Strong email and computer skills
* Stable and successful career background
* Strong and ethical performance history
Language & Communication Skills
* Ability to read and interpret customer communications and common documents;
* Ability to respond to inquiries from internal and external customers
Reasoning Ability & Mathematical Skills
Ability to apply general scientific and business mathematical techniques for conveying product knowledge and pricing negotiation. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions.
Physical Requirements
Reaching, talking, hearing, repetitive motion; Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involving sitting most of the time. Walking and standing are required only occasionally. Required to have close visual acuity to perform activities of: preparing data and figures; transcribing; viewing computer terminal; extensive reading. Will climb stools and stairs regularly.
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