Job Description

Production Support Specialist (Afternoons: 1:30PM – 9:30PM)

Salary Range:$31.50 - $35.00 per hour

The Production Support Specialist role is responsible for leading Material Review Board (MRB) reviews, approving dispositions through review of Design/CAD Model, coordinating, and maintaining documentation, and working cross functionally to investigate causes, containment actions and final solutions for issues detected during our manufacturing and assembly process.

Key Responsibilities

• Lead Manufacturing Review Board reviews with core team members to determine non-conformance resolutions.
• Create action notices to communicate to appropriate departments and personnel all revision and Bill of Material updates, as well as actions used to process changes from Design
• Communicate directly with suppliers and utilize the Engineering Deviation Request (EDR) process to review and obtain approval for requests.
• Facilitate the implementation of determined actions from Non-conformance, Engineering Change Orders, and EDR reviews.
• Collaborate with Manufacturing team leaders and in cross function teams to perform root cause analysis and ensure corrective action implementation (CAR) to reduce risk and support continuous improvement initiatives.
• Review design model and design repairs in CAD model to ensure effective solutions without compromising quality.
• Proactively work to provide containment of quality concerns both internally and externally for our customers.
• Manage and perform thorough follow up on issue status’ and resolution progress
• Record and document disposition of non-conformities in the ERP quality system
• Oversee the product on-hold / off-hold process and communicate with other departments as necessary
• Support and/or Lead Quality team projects for continuous improvement initiatives as needed.

Qualifications

• Technical education and hot runner design experience preferred
• Must demonstrate an Intermediate to advanced understanding of drawings and the utilization of 3D solid CAD models
• In depth knowledge of Husky Hot Runner Systems
• Solid understanding of our manufacturing and sourcing processes
• Solid MS Office skills (Excel, PowerPoint, Word & Outlook)
• Ability to multi-task and manage multiple communications through use of time management skills to prioritize, organize, and provide timely responses.
• Must demonstrate strong problem resolution and decision-making skills, with an ability to work closely with others to coordinate completion of tasks
• Excellent troubleshooting skills, ownership, and customer focus
• Flexibility to work overtime as needed and/or to be on call as required
• Excellent communication skills

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