Mortgage Pre-Closing Quality Control Manager Job at CapCenter, Richmond, VA

ZXJ6RDRDTXlzTFdOSEdQVjhCakRieXIwZGc9PQ==
  • CapCenter
  • Richmond, VA

Job Description

CapCenter is a growth-oriented mortgage, real estate, and title company focused on transparency, efficiency, and long-term customer trust. We’re seeking a detail-driven Mortgage Pre-Closing Quality Control Manager to lead our pre-funding QC efforts and help ensure loan quality, compliance, and investor confidence before loans close.

About the Role

As the Mortgage Pre-Closing Quality Control Manager, you’ll oversee CapCenter’s pre-funding quality control process, serving as a critical risk-management checkpoint prior to loan closing. You’ll work closely with Underwriting, Processing, Closing, and Compliance teams to identify defects early, drive corrective action, and support consistent, compliant loan production.

This role is ideal for someone with deep underwriting and guideline knowledge who enjoys being hands-on while also shaping scalable QC processes.

Key Responsibilities

  • Manage and oversee the pre-closing (pre-funding) Quality Control program in accordance with FNMA, FHLMC, FHA, VA, USDA, and investor guidelines
  • Perform and/or supervise pre-closing loan file reviews to identify compliance, credit, collateral, income, and documentation issues prior to funding
  • Review conditions, underwriting decisions, and documentation for accuracy and guideline adherence
  • Identify defect trends and root causes; escalate issues and recommend process improvements
  • Partner with Underwriting, Processing, and Closing teams to resolve findings prior to loan closing
  • Track and report pre-closing QC results, turn times, and defect trends to leadership
  • Maintain and update pre-closing QC policies, procedures, and sampling methodology
  • Ensure timely resolution of material findings that could impact salability or repurchase risk
  • Serve as a subject matter expert on pre-funding risk, underwriting standards, and investor requirements
  • Support internal audits, investor inquiries, and regulatory examinations related to pre-funding reviews

Qualifications

  • 5+ years of mortgage experience with a strong focus on underwriting, quality control, or compliance
  • Direct experience performing or managing pre-closing / pre-funding QC reviews
  • Thorough knowledge of agency, government, and investor guidelines
  • Strong analytical skills with the ability to identify trends and systemic issues
  • Excellent communication skills with the confidence to challenge and escalate when necessary
  • Highly organized, detail-oriented, and able to manage multiple priorities
  • Experience working in an LOS and QC/audit tools (e.g., Encompass or similar systems)

Why CapCenter?

  • Competitive compensation and benefits
  • Hybrid work environment with flexibility
  • Opportunity to build and refine pre-closing QC processes in a growing organization
  • Collaborative culture focused on quality, compliance, and doing the right thing

Job Tags

Similar Jobs

North Bridge Staffing Group

Executive Administrative Assistant Job at North Bridge Staffing Group

 ...Chicago-based (Hybrid) | 35 hours/week | Contract (strong conversion potential) Compensation: $40/hour ~ Conversion salary target: $80,000$85,000 The Opportunity Were seeking an experienced Executive Administrative Assistant to support senior leadership... 

The Carroll Group

Sales Development Representative Job at The Carroll Group

 ...qualification and appointment-setting process. You will be responsible for sourcing, engaging, and nurturing prospective clients, ultimately setting appointments for our Lead Agent. This role is crucial for maintaining and growing The Carroll Group brand through... 

PTR Global

User Experience Designer Job at PTR Global

 ...candidate will be responsible for building a clean and effective user experience for our customers. By working cross-functionally, this...  ...those needs. Responsibilities Ensure that established design standards are consistently and appropriately applied within design... 

First Integrity Title Company

Front Desk Representative Job at First Integrity Title Company

 ...FRONT DESK REPRESENTATIVE Primary Duties and Responsibilities: All job functions are expected to be maintained during weekly schedule. The employee must arrive on time to address customer phone calls and visits. Dress code is business casual. Manage front... 

Uptown Chevrolet

Automotive Technician Job at Uptown Chevrolet

Excel your career at Uptown Chevrolet, a family-owned dealership in Slinger, WI, as an ASE Certified Technician. In this role, youll tackle a variety of repairs on Chevrolet and GM vehicles, from precision diagnostics to routine maintenance like brake services, engine...