Job Description

Location: Los Angeles, CA

Salary: $80,000

Reports to: Operations Manager 

Type: Full-time

We’re seeking an experienced  Logistics Manager to own day-to-day logistics and order operations across wholesale and DTC channels. This role will manage inbound and outbound freight, inventory accuracy, warehouse coordination, and international compliance while partnering cross-functionally with Sales, Production, Finance, and Customer Experience. The ideal candidate is highly systems-driven, detail-oriented, and comfortable operating in a fast-paced fashion environment.

• Manage inbound freight (air, ocean, small parcel) from domestic and international vendors
• Review and approve freight bookings with forwarders; create shipments and ASN documentation in ERP
• Oversee outbound shipments to wholesale partners and DTC customers
• Track inbound deliveries and resolve delays, discrepancies, and chargebacks
• Review, reconcile, and dispute freight, parcel, and warehousing invoices
• Optimize shipping modes and negotiate carrier contracts to control costs

• Partner with domestic and international 3PLs to ensure accurate receiving, storage, and fulfillment
• Forecast inbound shipments and order volume to support warehouse planning
• Manage inventory movements across wholesale, DTC, and damages locations
• Oversee cycle counts, inventory adjustments, and annual physical inventory
• Support SKU setup and item maintenance in ERP and WMS systems
• Manage wholesale and DTC returns processing

• Oversee wholesale and DTC order management, including order entry, allocations, releases, and shipping
• Support EDI customers, routing compliance, UPC uploads, and RA creation
• Partner with Sales on ATS requests, delivery projections, and order releases
• Manage oversells, ship-mode changes, and address corrections
• Generate credit memos (RTVs, damages, pricing adjustments, post-ship discounts)

• Support international shipping and documentation, including EU/UK/CAN accounts
• Manage VAT and fiscal representation requirements, including monthly reporting
• Coordinate international pricing and compliance with external partners

• Build and maintain weekly and monthly logistics and wholesale reporting
• Track KPIs related to shipping performance, inventory accuracy, and delivery timelines
• Partner with Finance on invoicing, credit approvals, and payment releases
• Support Production with SKU creation, WIP updates, delivery projections, and factory communication as needed
• Document processes and implement operational improvements as the business scales

• 5+ years of logistics, operations, or supply chain experience (fashion, retail, or DTC preferred)
• Strong experience managing wholesale and DTC logistics simultaneously
• Hands-on experience with ERP and WMS systems (RLM, SAP AFS, BlueCherry, or similar)
• Experience working with 3PLs, freight forwarders, and international vendors
• Knowledge of EDI, routing guides, and retailer compliance
• Familiarity with international shipping and VAT compliance a plus
• Highly organized, systems-oriented, and comfortable owning complex workflows
• Strong communication skills and ability to work cross-functionally
• Bilingual in Spanish and English a huge plus!

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