Job Summary
The Training and Development – LMS Administrator II will be directly accountable for day-to-day Learning Management System Administration, which includes Content Management, User Management, Troubleshooting and Support to Users, Learning Evaluation, Data Reporting (pulling reports, and creating reports for leaders at all levels), distributing Reports to appropriate stakeholder groups.
The Training and Development – LMS Administrator II will respond to ongoing questions and troubleshoot to ensure quick and proactive resolution and customer support, which includes daily interaction with learners, responding to emails, troubleshooting, and providing solutions / resolving issues.
In partnership with NAL’s Organizational Development Team, this position will collaborate and consult, regularly review system releases, determine potential impacts, and coordinate actions to further assess and prepare for the impacts across all LMS features.
Perform work of a very detailed nature requiring a high degree of accuracy and consistency.
Essential Duties & Responsibilities
Salary Range: $60,000 - $75,000
Requirements
1. Meets one of the following education and experience requirements:
a. Bachelor’s Degree in Human Resources, Business, Computer Science, or a related discipline
b. Associate’s Degree in Human Resources, Business, Computer Science, or a related discipline plus 2 to 4 years of experience.
(Experience in a manufacturing environment and with SuccessFactors HRIS or LMS preferred)
2. Strong knowledge, skills, and abilities in the following areas:
a. Ability to organize, plan, and handle multiple priorities
b. Analytical and problem-solving skills.
c. Computer Skills – proficient using standard business software (including MS Office)
d. Written and verbal communications and presentation skills
e. Leadership and coaching skills that positively interacts with employees and business objectives
f. Ability to work and function in a team environment
g. Interpersonal skills – to confidently interact with individuals at all levels of authority and maintain professional demeanor in stressful and/or sensitive situations
At North American Lighting
All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, parental status, sexual orientation, gender identity, age, non-disqualifying physical or mental disability, genetic information, and veteran status or any other characteristic protected by federal, state, or local law.
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