Job Description

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?

Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..

>>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<<

*Salary: $5,720 per month

Summary

Provides increased opportunities for employment by securing community- based work experience for Hope clients. Makes primary contact with industry to locate and develop work opportunities. This is an outside sales position with specific production goals based on the district plan that is focused on developing community-based employment opportunities for Hope clients within their respective geographically assigned areas.

Essential Functions

The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions:

1. Procure agreements and develop group and individual employment opportunities for clients.

2. Assist with placement process and negotiate contracts and or wage/benefits in concert with and on behalf of consumers and based on consumer choice.

3. Participate in agency planning (marketing). Prepare monthly reports which detail placements for past month and goals for upcoming month.

4. Conducts sales and marketing activities to obtain ongoing client jobs and/or contracts for integrated community placements.

5. Responsible for maintaining a professional relationship with employers, families, consumers and funders. Represents Hope in the community, including presenting to local service organizations.

6. Develop and maintain positive relationships with customers and staff. Provide and/or monitor necessary consultations and liaison support to employers.

7. Reviews client assessments for job match including client adaptive behaviors, parent/care provider concerns, transportation possibilities, the client’s work interest and other relevant factors.

8. Maintains all required case records and paperwork, assures compliance with agency safety and quality standards. Coordinate service provision with grant funders and their guidelines

9. Interface with other Hope service centers to assure appropriate follow-up and support service to all consumers.

10. Performs other duties as assigned to ensure efficiency of program.

Qualifications Required

Bachelor's degree plus two years of related experience working with persons with disabilities in an employment setting.

Required Knowledge and Skills

1. Ability to relate in a positive, constructive manner with clients, Hope staff, community and business members.

2. Ability to work effectively within the business, social, political, a community environment in which clients are seeking jobs.

3. Ability and experience in sales and marketing techniques, including cold calling, rapport building, networking, doing sales presentations, responding to concerns, negotiating contracts, closing sales and following up.

4. Ability to communicate professionally in both written and oral forms; ability to observe, evaluate, document and communicate verbally and in writing.

5. Ability to work independently, including managing time, prioritizing, scheduling activities, completing assignments and following up.

6. Knowledge of the operation of a habilitation or business organization and its relationships with various agencies, institutions, and segments of the community.

7. General knowledge of current fair employment and safety and regulations.

8. Knowledge of trends in community integration and supported employment.

Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to engage in extensive travel around town and in the consumer community; driving and use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumers to and from locations, walking, standing, pushing/pulling equipment and wheelchairs, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment.

Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us??

Visit to find out more about us and the people we serve.

Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

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