Inside Sales Representative Job at Merchants Metals, Chicopee, MA

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  • Merchants Metals
  • Chicopee, MA

Job Description

We’re one of the largest manufacturers and distributors of fence systems in North America. With 35 distribution center locations, four manufacturing facilities, and a 60-year legacy of providing quality fencing and accessories, Merchants Metals continues to be the contractor and architect choice for excellence. Our complete line of products includes perimeter security solutions for industrial, commercial, and residential applications.

A Day in the Life of an Inside Sales Representative

  • As an Inside Sales Representative, you’re a business partner to your assigned customers, always looking for ways to provide outstanding service to grow their business.
  • You have a day-to-day relationship with your assigned customers, so you listen, ask questions, and uncover the pain points that lead to more sales.
  • You identify, qualify, and close prospects that fit FSG’s ideal customer profile. You solve problems and provide relevant information, quote projects, and introduce new products.
  • You provide world-class customer service, ensuring that every order is entered, picked, loaded, and delivered quickly and accurately.

Requirements

A Successful Inside Sales Representative Candidate Must Have:

  • One to three years’ experience in inside sales, sales, or customer service
  • A high school diploma or GED
  • Familiarity with customer relationship management (CRM) or enterprise resource planning (ERP) systems to manage sales pipelines, track orders, and maintain customer data efficiently.
  • Understanding of construction, building materials, or fencing products to better support customer needs and provide informed product recommendations.

Why Work with Us?

  • We offer a competitive salary and benefits, including health, dental, and vision coverage for you, your spouse, and your dependents.
  • We invest in your retirement with a strong company match in your 401K
  • We plan for the unexpected with company-paid and long- and short-term disability insurance
  • We offer benefits that fit your situation with optional add-ons like Legal Shield, Identity Theft Protection, Critical Illness insurance, and Accident insurance.

Apply Now!

When you apply, our recruiter will review it. If your skills match our needs, the recruiter will contact you for a phone interview. From there, you’ll interview with the hiring manager. Once a job offer has been made, a background check and drug screen are required.

Job Tags

Temporary work, For contractors,

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