Healthcare Administrative Coordinator Job at Monument Staffing, Boston, MA

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  • Monument Staffing
  • Boston, MA

Job Description

A world-renowned hospital is seeking a bright, motivated, and compassionate recent college graduate to join its healthcare administration team as an Administrative Coordinator. This role is ideal for individuals with a strong interest in healthcare who are eager to build a long-term career supporting medical professionals and patients in a fast-paced environment.

The Administrative Coordinator plays a critical role in ensuring a seamless patient experience by providing scheduling support to medical providers and delivering exceptional customer service to patients.

Key Responsibilities

  • Provide administrative and scheduling support to medical professionals
  • Coordinate patient appointments, including initial scheduling and follow-up visits
  • Serve as a primary point of contact for patients, delivering professional and compassionate customer service
  • Verify insurance coverage and assist with basic authorization and eligibility processes
  • Respond to patient inquiries via phone, email, and in person
  • Maintain accurate patient records and documentation in accordance with hospital policies
  • Collaborate with clinical teams to ensure efficient patient flow and scheduling accuracy
  • Assist with general administrative tasks to support daily operations

Qualifications

  • Bachelor’s degree required; degrees in Psychology, Health Sciences, Healthcare Administration, or related fields preferred
  • Prior customer service experience required (healthcare, retail, hospitality, or service-based environments welcomed)
  • Strong communication and interpersonal skills
  • High attention to detail and organizational ability
  • Comfort working in a fast-paced, patient-facing environment
  • Ability to handle sensitive information with professionalism and discretion
  • Genuine interest in healthcare and patient support

Ideal Candidate Profile

  • Compassionate, empathetic, and patient-focused
  • Professional, reliable, and eager to learn
  • Calm and solutions-oriented when handling patient needs
  • Team-oriented with a positive attitude
  • Motivated to grow within a respected healthcare organization

*Quoted hourly range does not guarantee the final hourly offer. Offers will be determined by variables such as years of experience, education level, etc. by the client. Benefits are provided.*

**This job posting is being posted on a clients behalf by an agency. For confidentiality reasons, this is not the original/exact job description. Specific details will be provided to candidates that are invited to interview with the client.**

Job Tags

Hourly pay,

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