Title: Repair Technician II
Location: Salt Lake City, UT 84123
Type: 12+ Months Contract
Pay Range: $23 – $27 per hour
Position Summary
This position will need to understand and demonstrate the ability to perform activities necessary for Infusion Pump Service operations, including repair, refurbishment, out of box failures analysis and complaint investigations. In addition, this position may be responsible for training new employees on key aspects of the Service process, including PCI (Product Complaint Investigation) analysis, device history investigation, and true root cause analysis to component level if required.
Also responsible for documenting the required aspects of Infusion Pump PCI, repair, refurbishment, rework, and labor and material tracking jobs. This person must be proficient with the device tracking system (Oracle) so that the complaints are addressed, and all results are technically accurate and include required elements ensuring that the analysis/repair activity is properly recorded.
Essential Duties & Responsibilities
• Will perform routine and complex work related to the repair, rework, refurbishment or upgrades of medical devices.
• Troubleshoot and analyze customer device returns to problem solve root cause issues.
• Comply with all the requirements in the Quality and Operational procedures in their area of responsibility to meet the requirements of all applicable Quality System Regulations (i.e. cGMP compliance).
• Perform Level 0 and Level 1 PCI investigations on a regular basis, working as necessary with Senior Technicians, QA, Customer Service and Global Complaint Management teams as necessary.
• Assist with notebook/engineering studies, out of box failures analysis and yield improvement activity.
• May perform troubleshooting and repair of devices onsite at customer locations.
• Work with Manager and QA to identify and resolve process and/or product non-conformities.
• Assist Senior Technicians or Engineering with On-the-Job training activities as required.
• Clean the assigned work area on daily basis to maintain clean work environment.
• Work on special projects as they arise.
no transferable skills
Knowledge, Skills & Qualifications
• Demonstrate initiative and good teamwork skills
• Proficient with cGMP, process, and product knowledge
• Good verbal and written communication skills
• Ability to edit written process documentation as necessary
• Proven analytical thinking and problem-solving skills
• Quality and results oriented
Education and Experience
• High School diploma or GED equivalent
• A.S. degree in a technical discipline preferred, or equivalent experience
• 1-3 yrs of industry experience in a high-tech manufacturing, service repair or related environment.
Minimum Qualifications
• Must be at least 18 years of age
Travel Requirements
• Typically requires travel less than 25% of the time
Physical Requirements and Work Environment
• Job duties are performed in a service repair hub environment.
• Must have high level of hand-eye coordination and manual dexterity to work with electro-mechanical medical devices
• Must be able to lift 30-40 lbs.
Do you love to cook? Are you passionate about food? As a Cook on our team, youll help bring recipes to life while being able to flex your creativity! Surrounded by fresh ingredients and the best equipment, youll be immersed in a world that goes beyond food preparation...
...properly utilize appropriate personal protective equipment (PPE) to work or visit within areas where it is required. This includes hard hat, safety glasses, respirators, ear plugs, steel toed shoes, or other protective equipment as required by the work performed and...
...records Collaboration with PM on project payments and reports Process Accounts payable and Accounts receivable transactions Manage Billing activities Collaborate with CPA Allocates payments to specific projects Utilizes vendor portals to match payments...
...their full potential consistently garners them the Great Place to Work certification year after year. Job Title: IVR Automation Tester with Cyara (Amazon connect) Dallas TX (Attend the office 3 days/week) Overview: We are seeking a skilled Automation Test...
...Title: Logistics Associate II Location: Portsmouth, NH 03801 Duration: 12 Months 100% On-Site Contributes within team using SAP, Syncade and/or Ship console Systems for receipt, storage, issuance, dispensing and allocations of API and consumable components....