Customer Service Specialist Job at LHH, Huntley, IL

YzczSTdDNDFzNzZFSDJUUzlCckdiaTMxY0E9PQ==
  • LHH
  • Huntley, IL

Job Description

LHH is seeking a detail-oriented and proactive Customer Service Specialist to join our client’s team. This role is essential in supporting our sales operations by managing customer quotes, coordinating with internal departments, and ensuring smooth inventory and order processes. The ideal candidate will be a strong communicator with a customer-first mindset and a knack for organization.

Key Responsibilities:

  • Prepare and process customer quotes for Sales team members and direct customers.
  • Track quote status throughout the lifecycle, ensuring timely execution and resolution of issues.
  • Process vendor quotes based on approved discounts and multipliers.
  • Respond to routine customer inquiries with professionalism and courtesy.
  • Establish new customer accounts via phone, email, or collaboration with the Sales team.
  • Coordinate with Engineering to fulfill project requests and forward documentation for customer review.
  • Prepare and distribute documentation containing customer specifications for Engineering, Accounting, and Quality teams.
  • Maintain and monitor CRM entries, ensuring accuracy and completeness.
  • Support inventory control activities for raw materials and office/warehouse supplies.
  • Communicate inventory levels, shipment arrivals, and product returns with internal teams and customers.
  • Process orders for raw materials and miscellaneous supplies efficiently, resolving supplier issues as needed.

Qualifications:

  • Bachelor’s degree required.
  • Minimum of 1 year experience in business services, customer service, or purchasing.
  • Prior experience in linear motion control or manufacturing industry preferred.
  • Strong verbal and written communication skills.
  • Excellent organizational and problem-solving abilities.
  • Proficiency in CRM systems and Microsoft Office Suite.

Pay:

  • $20/hr - $23/hr

Benefits:

  • 2 weeks paid Vacation Time
  1. 6 days paid PTO (Paid Time Off)
  2. 9 days paid Holidays
  3. Retirement planning (401k and Roth 401k options)
  4. 100% of the premium for Employee level Medical Insurance

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

Job Tags

Work at office,

Similar Jobs

Taurus Industrial Group, LLC

Sheet Metal Welder Job at Taurus Industrial Group, LLC

 ...testing and commissioning, civil and mechanical crafts, pipe and structural steel fabrication, rotating equipment maintenance and repairs,...  ...: Beaumont, Texas About the Role: The Sheet Metal Welder is responsible for fabricating, modifying, installing, and repairing... 

Rutland Regional Medical Center

Registered Nurse (RN) - ACU/PACU Job at Rutland Regional Medical Center

 ...Registered Nurse (RN) - ACU/PACU The RN advocates and utilizes the nursing process in the care of all age populations along the health continuum. The nursing process includes assessment, diagnosis, planning, implementation and evaluation derived from scientific... 

Infinite Computer Solutions

UI/UX Designer - AI & Digital Experience Job at Infinite Computer Solutions

 ...UI/UX Designer AI & Digital Experience Location: Rockville,MD (Hybrid) About the Role We are looking for a UI/UX Designer who thrives at the intersection of design, technology, and storytelling. You will help shape the next generation of AI-enabled... 

Eyetastic Services®

Optometrist | Sundays | $125 per hour Job at Eyetastic Services®

 ...flexibility of working just two Sundays a month, with the option to start any time between 8:00 and 11:00 AM, and each shift is only 5 hours! Job Description Conduct comprehensive eye exams to assess vision and eye health. Provide contact lens exams and... 

Nickolas M. Savko & Sons, Inc.

Safety Manager Job at Nickolas M. Savko & Sons, Inc.

 ...About the Company Savko a family own and operated business since 1946 is looking to add a safety manager to our team to help reinforce a safety-minded culture throughout the company. About the Role This position would be responsible for all training...