Job Description

MNI Direct Branch Manager 

Who we are. 

MNI Direct team members are like family. We work safely, work together, and have fun all while serving our customers passionately! Whether you are experienced in the green industry or looking for a career change, we seek individuals who share our core values. 

Work Until the Job is Done Right  - Always do your best and remember that our motto is quality first.

Be a Team Player - A positive attitude creates more fulfilling work, even when it’s not fun.

Serve  - Think first of others. Anticipate and serve their needs, no matter how large or small.

Own It - Take personal responsibility, even if that means owning up to making a mistake – fix it and move on. 

With four branches serving the southeast we focus on plants and providing quality material to the professional landscape trade. We have a 10+ year growth plan and would love for you to come grow with us. At MNI Direct you will not be a number, come join the family. 

Role Overview 

The Branch Manager role is responsible for creating a team atmosphere, providing structure, and training while overseeing inventory management, team development, customer relations, and overall financial performance and growth. This role works with leadership to meet or exceed goals of revenue, customer satisfaction, and ensuring we have the right person in the right seat.

What you will do: 

• Be a leader and team player by providing supervision, support, and training to the branch sales and site operations team members.
• Serve and coach the team in developing and maintaining outstanding service to MNI Direct lifetime customers.
• Create a positive and challenging environment which is conducive to high performance and teamwork, and a great place to work until the job is done right.
• Own an incident-free environment by emphasizing safety daily, leading by example, involving all team members, promoting a safety culture, achieving excellent housekeeping and workplace organization, and executing clear safety policies.
• Plan and coordinate inventory, operation times, delivery schedules, and pick-up arrangements based on customer needs and sales plans.
• Operate a prompt, accurate, and customer-oriented local delivery system.
• Create and maintain a cost-effective inventory system to ensure complete orders with fresh, high-quality plant material.
• Provide timely input to review and analyze all business aspects of the branch operations, including P&L responsibilities and ownership.
• Provide information for operations, sales, and other business metrics.
• Plan, develop, maintain, and oversee yard facility and equipment for the branch.
• Coordinate the purchase, reception, and turnover of plant material.
• Train, supervise, and oversee safe operations of all facets of branch activities.
• Prepare performance-related documents (appraisals & disciplinary) as necessary and submit to upper management for review, then to Human Resources
• Communicate with human resources regarding personnel and policy for the branch.
• Perform other duties and responsibilities, as assigned.

Education /Experience:

• High School diploma required.
• Bachelor’s Degree in Business preferred
• 5-6 years of management experience in a related industry

Skills and Training

• Must be a leader; able to inspire others to achieve outstanding results.
• Above average knowledge of business management
• Strong communication, organization, and time management skills
• Have excellent general computer skills in Microsoft Office Suite Applications.
• Possess expert Customer Service skills
• Ability to visualize problems and develop solutions, especially in customer and personnel matters.

Physical Requirements: 

• Prolonged sitting, standing, walking, and lifting of more than 30 lbs.
• Ability to work a Monday-Friday schedule
• Ability to work in severe weather conditions, both heat and cold
• Working in varied environments off-site

Perks: 

• Monday through Friday schedule = Work/Life Balance
• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• 401k with company match
• Tuition Reimbursement
• Employee Referral Program
• Company Apparel
• Opportunity for Advancement
• Paid Training and Certifications Available
• Life Insurance and Short- and Long-Term Disability Insurance
• Product Discounts 

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