Job Description

Are you a proactive, customer-focused professional looking for an opportunity to grow in a fast-paced, team-oriented environment? Do you thrive on solving problems, providing exceptional service, and working with a high-energy team? If so, this role could be for you!

This nationwide distributor of building materials is seeking a Bilingual (Spanish/English) Customer Service Representative . With 75+ locations and 700+ employees, this company prioritizes employee growth, career development, and a strong team culture. This role is responsible for areas including sales orders, documentation, and customer inquiries, and troubleshooting.

Compensation: $24/hr

Availability: Candidate needs to be flexible and can expect to work weekly overtime. Typical work schedule is Mon-Fri, 6 am to 4:30 pm.

What You'll Do:

• Be the go-to resource for customers—processing orders, helping with customer inquiries, and ensuring seamless service.
• Support the field sales team, by performing quotes, maintaining accounts, and helping drive revenue and customer satisfaction.
• Coordinate with key departments (dispatch, credit, purchasing, etc.) to keep operations running smoothly.
• Enter and manage data in the inventory/sales system, process purchase orders, and reconcile invoices.
• Set up delivery schedules and order/track special orders items.
• Completing reconciliation at end of orders
• Balancing purchase orders and invoices
• Problem-solve customer inquiries and provide top-tier support
• Occasionally visit field locations to enhance customer service strategies.

Qualifications:

• Fluency in Spanish and English is required.
• Customer service experience (construction, retail, manual labor, or related industry preferred)
• Strong Microsoft Office (Excel required) proficiency.
• Excellent communication skills and a passion for helping customers.
• Ability to work independently and collaboratively.
• High energy, strong organizational skills, and attention to detail.
• Ability to stay calm and positive under pressure.
• An offer of employment is contingent on successfully passing a pre-employment background screen and drug test which includes screening for the use of cannabis.

CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 1+206-783-9200 (ask to speak with an HR representative). The process is outlined in CampusPoint’s ADA Policy .

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