Job Description

Administrative Assistant/ Receptionist

CEI is seeking an Administrative Assistant/ Receptionist to be based in our U.S. corporate headquarters located in Robinson Twp., PA. The Administrative Assistant/ Receptionist will be the face of CEI's Department of Technology Solutions and will be responsible for performing a broad range of administrative support tasks for a fun and fast-paced team.

Key Responsibilities:

• Front Desk Reception :
• Greet and assist visitors in a courteous and professional manner.
• Answer, screen, and direct incoming phone calls to the appropriate departments or staff members.
• Maintain a clean and welcoming reception area.
• Administrative Support :
• Manage daily office operations, including filing, photocopying, faxing, and scanning documents.
• Handle incoming and outgoing mail, packages, and deliveries.
• Schedule appointments, meetings, and conference rooms as needed.
• Maintain office supplies inventory and place orders when necessary.
• Assist in the preparation of documents, reports, presentations, and spreadsheets.
• Communication and Coordination :
• Communicate and coordinate with internal staff, clients, and vendors.
• Manage calendars and assist with scheduling meetings, conference calls, and travel arrangements.
• Handle and prioritize incoming emails and correspondence.
• Data Entry and Records Management :
• Maintain and update databases and filing systems, both electronically and physically.
• Ensure that all records are accurately filed and stored in compliance with company policies.
• Customer Service :
• Provide information and support to customers and clients via phone, email, or in person.
• Handle inquiries, resolve issues, and escalate concerns to the appropriate department when necessary.

Qualifications:

• Completed bachelor’s degree from an accredited College or University.
• Proven experience as a receptionist, administrative assistant, or in a related field.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office equipment (e.g., fax machines, scanners).
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Professional appearance and demeanor.
• Ability to handle sensitive information with discretion.
• Strong customer service orientation and problem-solving skills.

Work Environment:

• Office environment with regular working hours, on-site 5 days a week.
• Frequent interaction with staff, clients, and vendors in person, by phone, and through email.
• May involve some standing or sitting for extended periods of time.

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